1 out of 5
I got a quote over the phone with a good price and asked them to come over to inspect and discuss the job. Things went well except at the end of the meeting after everything has been agreed, suddenly they increased the price by 20%. Not happy, but set an appointment to start the work any way.
I called back few hours later and asked a simple question (I swear, word for word):
"Do you guys provide any warranty for your service?"
To my surprise, the grumpy sounding man suddenly exploded:
"You want us to clean your pipe for free after you clogged your pipe again after we cleaned it? @#!$%... GIVE ME $500 AND I WILL GIVE YOU YOUR WARRANTY."
I promptly informed the man I will no longer require their service.
You can decide yourself if you like to use this plumber, but I cannot imagine what it will be like if I ever have to call this man in the middle of night for a plumbing emergency...