Forestry Equipment Resources, LLC

4 out of 5 based on 46 user reviewswrite a review

13340 State Hwy 20
Florence AL, 35633

Sunclosed
Mon8:00 am-5:00 pm
Tue8:00 am-5:00 pm
Wed8:00 am-5:00 pm
Thu8:00 am-5:00 pm
Fri8:00 am-5:00 pm
Satclosed




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About Forestry Equipment Resources, LLC

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Give to Forestry Equipment Resources, LLC

4.04

Rating Based on 46 Reviews

G
Gilbert H.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Great place with excellent people!
D
Derrick W.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

It was a pleasure dealing with Chris. I asked tons of questions and not a single time did he make me feel uncomfortable... As it's challenging buying equipment sight unseen he actually made it a lot easier for me to make up my mind. I'm very happy with how it all turned out and now I have my dream machine!
H
Harry J.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

As always, exceptional service and a seamless buying experience make it a top choice for us!
J
Jason R.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Got my nice bobcat machine delivered the other day. What a pleasure to work with these guys not to mention their affordable shipping rates. Would definitely recommend them!
J
Jane K.
November 2023
2 out of 5
Trustworthy
Customer Service
Recommend

The service was horrible, Chris didn’t know what was going on and gave wrong information. My credit union was requesting documents for a letter of credit, we waited 2 days for that and on the third day Chris called me saying they would not accept a letter of credit for payment, he was also very rude to my banker telling him that he never heard of this small credit union and when he said they are FDIC insured he started yelling at him asking what FDIC Insured meant. My advice is to stay away from them.
T
Tyler C.
November 2023
2 out of 5
Trustworthy
Customer Service
Recommend

Very hard to get on the phone to schedule the next steps.
K
Katie P.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Chris was exceptionally amazing. Very caring and had a lot of patience. My family and I appreciate you very much. Made the purchase quick yet highly efficient.

Thank you so much once again!
L
Lauren B.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

My family has had a great experience here. Chris was more than helpful. He was polite throughout the entire process and helped everything go through smoothly. I highly recommend doing business with them.
J
Jose V.
November 2023
4 out of 5
Trustworthy
Customer Service
Recommend

I called several times in the morning and got a call back in the afternoon. I would suggest giving people a call back faster since I was stressing about the piece of equipment I wanted would be bought by someone else. Overall good experience and a helpful staff.
R
Ricky J.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Just bought a Bobcat mini ex from Chris and it was an excellent experience. He was highly responsive and accountable. Made the buying process seamless and helped arrange the shipping.

It’s hard to find good people these days. Quality people and dealership.

Thank you Chris!
B
Brandon J.
November 2023
5 out of 5
Trustworthy
Customer Service
Recommend

The best experience ever. It was the first time my wife and I decided to buy a skid steer online, and we were skeptical. We had a lot of concerns about buying something without seeing it, but now, after six days, we have delivered our machine, and we are so happy the condition is better than expected. Thanks, Chris, you are the best.
S
Billy D.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Great job on getting me the skid steer I wanted. Chris kept in touch with me until it arrived.
C
Cameron L.
October 2023
4 out of 5
Trustworthy
Customer Service
Recommend

Very nice dealership, with helpful staff. Great salesperson. Did everything they could to help me
C
Cheng Y.
October 2023
2 out of 5
Trustworthy
Customer Service
Recommend

After sitting for 2 hours and waiting outside I went and asked if I could still test the skid steer. Then they told me that I have no appointment and that customers with appointments have priority.
L
Linda T.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Best dealership I have ever worked with. Professional, courteous and our salesperson Chris was fantastic. Did the whole transaction online. Chris said the machine was perfect and it was.
B
Ben S.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

These guys are great, they always go above and beyond! It took us a couple of days to finish the financing paperwork with my bank, Chris was never pushy or asked for any deposits, he provided USAA with all the documents needed and was patient until they processed everything.
F
Frank W.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

I literally can not say enough about them. My purchase was 100% positive, and they made everything so smooth. We bought from out of state, and had to get a virtual appraisal on our trade. They asked what I was looking to get for my trade, evaluated the situation, and gave me what I was hoping for. Upon arrival at the dealership, the equipment we wanted was absolutely as described and possibly even better than expected. The price on our purchase was great, beyond competitive with comparable machines. After the purchase, while leaving the dealership, I was sadly involved in an accident with the trailer. Chris came to my aid, towed my equipment to their body shop and gave us a free appraisal on the repair. They offered me a hotel room, and even called a few times over the next week to check and see how I felt after the accident. They went way above and beyond for me and truly made the whole process very enjoyable. Even the parts that were not enjoyable, they were there and offered help and support that dealers I have purchased multiple equipments from over many years never would have offered me.
M
Mitchell C.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

This was the best buying experience that I have ever had when purchasing a tractor. Chris is extremely knowledgeable and friendly. From start to finish I felt like a valued customer. Communication was 100% and every question was answered, even after hours. Chris is very professional and knows their stuff. I have and will continue to recommend this dealership.
D
Deniz M.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Bought my dream Mini Excavator here online and the process was smooth fair and they honestly represented their equipment. Came on time and perfectly clean.
S
Sherrie R.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Just purchased my first equipment about a week ago, they took great care of me as a first time customer. They took a lot of time to help me finance my equipment and explore all the different options I had. At the end of the day, this is a great place to buy a machine.
W
Wakelyn W.
October 2023
1 out of 5
Trustworthy
Customer Service
Recommend

Absolutely horrible customer service! My husband had been in contact for several days about a specific equipment. The salesperson Chris and my husband set up a time for him to look at it. My husband drove over an hour to the lot and when he arrived, they told him the machine had sold 20 minutes before he got there! Unbelievable, would not recommend to anyone.
R
Roy O.
October 2023
1 out of 5
Trustworthy
Customer Service
Recommend

I filled out a kbb instant cash offer and Chris contacted me saying they wanted my equipment and was constantly asking me to come see him. I explained that I live over 6 hours away. I was completely honest on the kbb assessment about the damage it has. I finally got time to come see him and he wouldn’t even make an offer on it, he said that his boss doesn’t want a salvage tractor in the inventory. So I drove all that way and used all that gas to be turned away because even though the tractor matched what I put they didn’t want my tractor after all. I understand business and I know dealerships are looking for tractors that they can get the biggest profit off of, but to have me wasted that much time and gas when the damage was what I put to the best of my abilities. I definitely won’t be back.
S
Samuel L.
October 2023
1 out of 5
Trustworthy
Customer Service
Recommend

Super sketchy with overpricing their equipment and tricking people into buying them for more than they’re worth.
L
Larry A.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Got my 50G shipped from Forestry Equipment with no confusion or hassle. Driver sent updates along the way. The machine arrived in just under 7 days. Great price, great service. Will certainly recommend to anyone looking for a hassle free equipment purchase. Thank you for the great service!
D
Dennis S.
October 2023
4 out of 5
Trustworthy
Customer Service
Recommend

My overall experience with them was great, the only reason I am not giving 5 stars is because the salesman had some discussions with my bank regarding the payment method, a matter that delayed the process a few days.
M
Michael B.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Chris did a great job and the transaction was painless and effortless. Great machine and a fair deal. Would do biz with them again!
D
Gabriel B.
October 2023
2 out of 5
Trustworthy
Customer Service
Recommend

Very poor customer service. I called at 10 am regarding a tractor, Chris told me that the machine is available, I wanted to pay a deposit to hold it for me but he said that he has to talk with his boss to see if he has anything scheduled on the unit and he will get back with a call, 5 hours later after calling over 5 times he called me and told me that the tractor was sold. Very unprofessional!
M
Monique D.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Chris is such a wonderful salesperson and expert. He did everything possible to assist me in getting my dream skid steer.
T
Toni C.
October 2023
2 out of 5
Trustworthy
Customer Service
Recommend

Very hard to get on the phone to schedule the next steps.
R
Ryan S.
October 2023
3 out of 5
Trustworthy
Customer Service
Recommend

I was told 10 days so I waited and waited. 12 days passed and I decided to check so I gave them a call to see if they could tell me if my equipment was almost in New Jersey. I got someone on the phone and to my surprise they said, ” It will be there in 2 to 3 days, We apologize it is not our fault, this can happen sometimes with CD"...
J
Jimmie R.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

I have known them for 10 years and have purchased plus leased 5 machines from them. Chris is the reason we continue to choose Forestry Equipment Resources. He is a class act!!!
J
Jack W.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

I drive past this place almost every night on my way home and have only stopped once before. They had the exact machine I was looking for. It was more than a fair price. The way they handled the paperwork was the simplest equipment I ever bought. Chris was extremely helpful. I would buy equipment or recommend them to anyone. It was fun buying a machine, that had not happened in a very long time.
G
Gruidl A.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

It’s always a pleasure working with Chris, He is very professional, knowledgeable and helpful in every aspect. From day 1 of inquiring about the T770 to the day of purchase. We will definitely be back if we need another machine.
M
Marcus K.
October 2023
2 out of 5
Trustworthy
Customer Service
Recommend

No, NOT awesome. Equipment was promised IN 1 week after fully paid, but it arrived in 10 days.
M
Marvin C.
October 2023
4 out of 5
Trustworthy
Customer Service
Recommend

I purchased a John Deere 60G recently from Forestry Equipment, I think it took them less than a week to deliver the unit, was definitely dirty since it was uncovered but I gave it a wash and I saw no issues at all. In the end, $1000 was pretty good for what they did.
W
Wayne D.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

I received white glove treatment from beginning to end. My initial inquiry and ultimate agreement on price were all done online and via phone as I live over 1000 miles away. All in all, everything worked out great for an out-of-stater who had reservations about buying a nice bobcat in this manner.
Z
Zachary W.
October 2023
3 out of 5
Trustworthy
Customer Service
Recommend

They refused to work with my credit union, I am leaving a 3 star review because Chris was great but this place is more like a cash place, they don’t offer any financing and work with a small number of banks.
N
Nina C.
October 2023
4 out of 5
Trustworthy
Customer Service
Recommend

I did not make a purchase, someone already put money down on the tractor I wanted but the man from sales was very helpful and professional.
C
Christian D.
October 2023
2 out of 5
Trustworthy
Customer Service
Recommend

I’m perplexed because if based the review of one person (Chris) I’d have to at least give 3 stars and a recommendation however it’s based on the entire experience particularly the delivery which was where the recommendation was lost and a star dropped.
J
John W.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

I was so pleased to walk in and get right to it when picking out my tractor. I didn’t want to waste time, and just talk numbers. Chris was an absolute pleasure to work with and I walked away with the best deal possible especially being such a difficult time to buy/lease a piece of equipment.
K
Kera S.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Chris was such a great person to work with, he is there to answer every question along the way. The purchase process was highly enjoyable. Very very good guy to work with.
A
Arielle L.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Purchased a John Deere from them without seeing it first. I found Chris to be straightforward, knowledgeable, a good communicator, helpful, and an overall pleasure to do business with.
K
Kent W.
October 2023
3 out of 5
Trustworthy
Customer Service
Recommend

I had an appointment for 8:30 and I didn’t leave til after 10. They didn’t let me know that the person who does diagnostics didn’t come in til 9:30 and I missed work.
W
William S.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

Bought 2 mini excavators from them and most likely a third as well!
D
Dusty B.
October 2023
5 out of 5
Trustworthy
Customer Service
Recommend

This place is one of the best to do business with. If you want a deal done with a great attitude come to this place they will treat you like royalty.
Thanks everyone.
Mary H.
October 2023
5 out of 5
Customer Service
Recommend
Trustworthy

Great sales team and an awesome inventory of heavy equipment.
Chris made me feel like a valued customer and guided me through the whole process.


Frequently Asked Questions about Forestry Equipment Resources, LLC

Forestry Equipment Resources, LLC is closed on Sunday and Saturday.
Forestry Equipment Resources, LLC is open Mon-Fri 8:00 AM-5:00 PM.
Forestry Equipment Resources, LLC is currently rated 4.0 out of 5 stars.


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